Terms & Conditions
Terms of Service
Overview
This website is operated by The Tails and U. Throughout the site, the terms “we,” “us,” and “our” refer to The Tails and U. We offer this website — including all information, tools, and services available from this site — to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site or purchasing something from us, you engage in our Service and agree to be bound by these Terms of Service. These terms apply to all users, including without limitation browsers, vendors, customers, merchants, and contributors of content.
Please read these Terms carefully before accessing or using our website. If you do not agree to all the conditions of this agreement, you may not access the site or use any of our services. Your continued use of our site following any posted updates signifies your acceptance of those changes.
Our online store is hosted by Shopify Inc., which provides us with the e‑commerce platform that allows us to sell our products and services to you.
1. Online Store Terms
By agreeing to these Terms, you confirm that you are at least the age of majority in your area of residence, or that you have given consent for your minor dependents to use this site.
You may not use our products for any illegal purpose, nor may you violate any laws in your jurisdiction when using the Service.
You must not transmit any harmful code, viruses, or malware of any kind.
Any breach of these terms may result in immediate termination of our Services to you.
2. General Conditions
We reserve the right to refuse service to anyone, for any reason, at any time.
Content you submit (excluding credit card details) may be transmitted over various networks in unencrypted form. Credit card information is always encrypted during transmission.
You may not reproduce, copy, sell, or exploit any portion of the Service without our express written permission.
Section headings are for convenience only and do not affect interpretation.
3. Accuracy, Completeness & Timeliness of Information
We are not responsible if any information on our site is inaccurate, incomplete, or outdated. The material is provided for general information only and should not be your sole basis for decisions. You are responsible for monitoring any changes to our website.
4. Modifications to the Service and Prices
Prices for products may change at any time without notice.
We may modify or discontinue any part of the Service without prior warning.
We are not liable for any modification, price change, suspension, or discontinuation.
5. Products or Services
Some products or services may be available exclusively online and may have limited quantities. Returns or exchanges are subject to our Return Policy.
We strive to display product colors and images accurately but cannot guarantee precision on all monitors.
We may limit sales geographically or by quantity, and reserve the right to discontinue any product at any time.
We cannot guarantee that products or services will meet your expectations or that all errors will be corrected.
6. Accuracy of Billing and Account Information
We may refuse or limit any order at our discretion. This includes orders placed under the same account, card, or address.
If your order is changed or cancelled, we will attempt to contact you using the information provided.
You agree to provide accurate and up‑to‑date details for all orders.
For more details, please see our Return Policy.
7. Optional Tools
We may offer access to third‑party tools on an “as is” basis without warranties or liability.
Your use of these optional tools is entirely at your own risk, and you should review the third‑party’s own terms before use.
Future tools or features added to our site will also be subject to these terms.
8. Third‑Party Links
Some content, products, or services may include third‑party materials or links.
We are not responsible for third‑party websites and do not guarantee their accuracy or quality.
Any issues regarding third‑party products should be directed to those third parties.
9. User Comments and Feedback
If you send us comments, ideas, or other materials — whether requested or not — you agree that we may use, edit, and distribute them without restriction.
We are under no obligation to pay compensation, keep such comments confidential, or respond to them.
You agree not to post unlawful, abusive, defamatory, or obscene material. You must not misrepresent your identity or submit malicious content.
You are responsible for your own comments and their accuracy.
10. Personal Information
Your submission of personal details through our store is governed by our Privacy Policy. See our Privacy Policy page for more information.
11. Errors, Inaccuracies, and Omissions
Occasionally information on our site may contain typographical or pricing errors.
We reserve the right to correct errors and to change or update information without prior notice, even after an order has been placed.
We are not obligated to update information unless required by law.
12. Prohibited Uses
You are prohibited from using this site for any unlawful, fraudulent, harmful, or abusive purpose — including transmitting viruses, infringing intellectual property, or discriminating against others.
We reserve the right to terminate your access if you violate these terms.
13. Disclaimer of Warranties; Limitation of Liability
We do not guarantee uninterrupted, secure, or error‑free service.
You use the Service at your own risk. All products and services are provided “as is” without any express or implied warranty.
The Tails and U and its affiliates are not liable for direct, indirect, incidental, or consequential damages arising from your use of our site or products.
14. Indemnification
You agree to indemnify and hold harmless The Tails and U, our staff, partners, and affiliates from any claim or demand arising out of your breach of these Terms or violation of any law or third‑party rights.
15. Severability
If any part of these Terms is found unenforceable, the remaining provisions will remain valid to the fullest extent permitted by law.
16. Termination
These Terms remain effective until terminated by either you or us. You may terminate by discontinuing use of our site. If we believe you have violated these Terms, we may end this agreement immediately and deny you future access.
17. Entire Agreement
These Terms, along with any other policies we post, form the complete agreement between you and The Tails and U. They replace any prior agreements or communications.
18. Governing Law
These Terms are governed by and construed in accordance with the laws of Hong Kong SAR.
19. Changes to Terms
We may update or replace any part of these Terms at any time.
You are responsible for checking this page periodically for updates. Continued use of our site means
you accept the new terms.
20. Contact Information
Questions about these Terms of Service should be sent to:
📧 thetails101@gmail.com
- Trading Name: The Tails and U
- Email: thetails101@gmail.com
- Business Address: Hong Kong SAR new territories
- Phone Number: 69906814